Your phone system is a key customer interface, but does it really create a good impression?

A great caller experience starts with professionally recorded welcome messages, menus, and music on hold. As callers to your business will typically spend about 20% of the call time on hold, it’s important your in-queue and on-hold audio is optimised!

Synergy’s Studio provides so much more than just recordings! It includes everything you need to turn callers’ time on hold into an opportunity to upsell your products and services and re-enforce brand values:

• Create professionally voiced, bespoke IVR prompts and messages, mix your compilations with music
• 10,000+ professionally scripted and pre-recorded marketing and comfort messages available to use straight away
• 50+ languages and dialects available
• 300+ professional voice artists
• Best of breed text-to-speech characters that enable you to record new messages and prompts for immediate implementation
• 350+ music tracks to choose from
• All accessed through our simple and intuitive online portal
• A wide range of pricing and packages designed to suit businesses of any size

Contact Us today to add Synergy Studio to your telephony service.

Hosted on Hold – A unique service solution that takes care of in-queue, on-hold messaging and music. With an easy to understand tariff structure, unlimited bespoke recordings can be streamed on demand along with HD music and messages from a library of generic scripts to contact centres and telephone systems. Moreover, with Hosted on Hold faculty of Synergy IT and Telecoms, you can play personalized messages and stream audio to each caller in the queue, thereby making it world’s most popular and robust MoH solution.