A small change can induce huge difference in business. By using professional recordings offered by Synergy IT and Telecoms for your telephony platform and contact centre with an inbuilt- support of over 50 different languages, you can enhance caller experience immensely.

As a matter of pride, we facilitate customers with professional voice artist recordings for contact centres and telephone systems as we have worldwide collaborations with partners.

Whether you are a reseller who is looking to expand your portfolio or an end user who is striving to create an unforgettable impression at your customer’s first point of contact, Synergy IT and Telecoms offers great solutions for all business models.

Hosted on Hold – A unique service solution that takes care of in-queue, on-hold messaging and music. With an easy to understand tariff structure, unlimited bespoke recordings can be streamed on demand along with HD music and messages from a library of generic scripts to contact centres and telephone systems. Moreover, with Hosted on Hold faculty of Synergy IT and Telecoms, you can play personalized messages and stream audio to each caller in the queue, thereby making it world’s most popular and robust MoH solution.